/* ====================================================================
   CSKH v2 — Workspace Layout + Customer 360 Styles
   Bổ sung cho cskh.css (v1 classes vẫn được tái sử dụng)
   ==================================================================== */

/* ── 2-Column Layout ── */
.cskhv2-layout {
    display: flex;
    gap: 0;
    height: calc(100vh - 160px);
    overflow: hidden;
}

.cskhv2-queue-panel {
    flex: 0 0 380px;
    overflow-y: auto;
    border-right: 1px solid var(--border, #e5e7eb);
    scrollbar-width: thin;
}

.cskhv2-workspace-panel {
    flex: 1;
    overflow-y: auto;
    background: var(--bg-100, #f9fafb);
    position: relative;
    display: none;
    scrollbar-width: thin;
}

.cskhv2-workspace-panel.open {
    display: block;
}

/* ── Queue card active state ── */
.cskh-task-card.cskhv2-active {
    border-color: var(--accent, #16a34a);
    box-shadow: 0 0 0 2px rgba(22, 163, 106, 0.15);
    background: var(--bg-100, #f0fdf4);
}

/* ── Workspace Close Button ── */
.cskhv2-ws-close {
    position: sticky;
    top: 8px;
    float: right;
    z-index: 10;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    border: 1px solid var(--border, #e5e7eb);
    background: var(--card-bg, #fff);
    cursor: pointer;
    font-size: 1rem;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 8px;
}

.cskhv2-ws-close:hover {
    background: #fee2e2;
    color: #dc2626;
}

/* ── Loading state ── */
.cskhv2-ws-loading {
    display: flex;
    align-items: center;
    justify-content: center;
    height: 200px;
    color: var(--text-muted, #6b7280);
    font-size: 0.95rem;
}

/* ── Profile Header ── */
.cskhv2-profile {
    padding: 16px 20px;
    background: var(--card-bg, #fff);
    border-bottom: 1px solid var(--border, #e5e7eb);
    margin: 0 0 2px;
}

.cskhv2-profile-name {
    font-size: 1.15rem;
    font-weight: 700;
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

.cskhv2-profile-stats {
    display: flex;
    gap: 14px;
    margin-top: 8px;
    font-size: 0.82rem;
    color: var(--text-muted, #6b7280);
    flex-wrap: wrap;
}

/* ── Task Context ── */
.cskhv2-task-context {
    padding: 12px 20px;
    background: var(--card-bg, #fff);
    border-bottom: 1px solid var(--border, #e5e7eb);
    margin-bottom: 2px;
}

/* ── Section Headers ── */
.cskhv2-section {
    padding: 12px 20px;
    background: var(--card-bg, #fff);
    border-bottom: 1px solid var(--border, #e5e7eb);
    margin-bottom: 2px;
}

.cskhv2-section-title {
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--text-100, #111);
    margin-bottom: 8px;
}

/* ── Timeline ── */
.cskhv2-timeline {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.cskhv2-tl-item {
    display: flex;
    gap: 10px;
    padding: 6px 0;
    border-bottom: 1px solid var(--border, #f3f4f6);
    font-size: 0.82rem;
}

.cskhv2-tl-item:last-child {
    border-bottom: none;
}

.cskhv2-tl-date {
    flex: 0 0 85px;
    font-size: 0.75rem;
    color: var(--text-muted, #6b7280);
    padding-top: 2px;
}

.cskhv2-tl-content {
    flex: 1;
    line-height: 1.4;
}

.cskhv2-tl-meta {
    display: block;
    font-size: 0.72rem;
    color: var(--text-muted, #9ca3af);
    margin-top: 2px;
}

.cskhv2-tl-note {
    font-size: 0.78rem;
    color: var(--text-200, #4b5563);
    margin-top: 2px;
    font-style: italic;
}

.cskhv2-empty-small {
    font-size: 0.82rem;
    color: var(--text-muted, #9ca3af);
    padding: 8px 0;
}

/* ── Log Form ── */
.cskhv2-log-form {
    padding: 14px 20px 20px;
    background: var(--card-bg, #fff);
    border-top: 2px solid var(--accent, #16a34a);
}

.cskhv2-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 8px;
}

.cskhv2-form-grid label {
    display: block;
    font-size: 0.75rem;
    font-weight: 500;
    margin-bottom: 3px;
    color: var(--text-muted, #6b7280);
}

.cskhv2-form-grid select,
.cskhv2-form-grid input,
.cskhv2-log-form textarea {
    width: 100%;
    padding: 7px 10px;
    border: 1px solid var(--border, #e5e7eb);
    border-radius: 8px;
    font-size: 0.82rem;
    background: var(--card-bg, #fff);
    color: var(--text-100, #111);
}

.cskhv2-log-form textarea {
    resize: vertical;
    min-height: 50px;
}

.cskhv2-log-form label {
    display: block;
    font-size: 0.75rem;
    font-weight: 500;
    margin-bottom: 3px;
    color: var(--text-muted, #6b7280);
}

/* ── Mobile Responsive ── */
@media (max-width: 768px) {
    .cskhv2-layout {
        flex-direction: column;
        height: auto;
    }

    .cskhv2-queue-panel {
        flex: none;
        border-right: none;
        border-bottom: 1px solid var(--border, #e5e7eb);
        max-height: 40vh;
    }

    .cskhv2-workspace-panel {
        position: fixed;
        inset: 0;
        z-index: 100;
        background: var(--bg-100, #f9fafb);
    }

    .cskhv2-workspace-panel.open {
        display: block;
    }

    .cskhv2-form-grid {
        grid-template-columns: 1fr;
    }
}

/* ── Mức độ hoạt động (Stat Box) ── */
.cskhv2-stat-box {
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    padding: 8px 12px;
    border-radius: 8px;
    text-align: center;
}

.cskhv2-stat-box .vall {
    font-size: 1.1rem;
    font-weight: 700;
    color: #0f172a;
}

.cskhv2-stat-box .lbl {
    font-size: 0.72rem;
    color: #64748b;
    margin-top: 4px;
}

/* ── Bảng Lịch sử Order Group ── */
.cskhv2-order-history {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.cskhv2-order-group {
    border: 1px solid var(--border, #e5e7eb);
    border-radius: 8px;
    overflow: hidden;
}

.cskhv2-order-header {
    background: #f3f4f6;
    padding: 8px 12px;
    border-bottom: 1px solid var(--border, #e5e7eb);
}

.cskhv2-order-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.82rem;
}

.cskhv2-order-table th {
    background: #f9fafb;
    color: #4b5563;
    font-weight: 600;
    padding: 6px 12px;
    text-align: left;
    border-bottom: 1px solid #e5e7eb;
}

.cskhv2-order-table th.text-right {
    text-align: right;
}

.cskhv2-order-table td {
    padding: 8px 12px;
    border-bottom: 1px dashed #e5e7eb;
    vertical-align: middle;
}

.cskhv2-order-table tr:last-child td {
    border-bottom: none;
}

.cskhv2-order-table td.text-right {
    text-align: right;
}

.cskh-prod-link {
    color: var(--accent, #16a34a);
    text-decoration: none;
    font-weight: 500;
}

.cskh-prod-link:hover {
    text-decoration: underline;
}

/* ── Modal Image ── */
.cskhv2-modal-container {
    position: fixed;
    inset: 0;
    z-index: 9999;
    background: rgba(0, 0, 0, 0.7);
    display: none;
    align-items: center;
    justify-content: center;
}

.cskhv2-modal-content {
    background: #fff;
    padding: 4px;
    border-radius: 12px;
    position: relative;
}

.cskhv2-modal-close {
    position: absolute;
    top: -12px;
    right: -12px;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: #fff;
    color: #111;
    cursor: pointer;
    border: 2px solid #e5e7eb;
    font-weight: bold;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2);
}

.cskhv2-modal-close:hover {
    background: #fee2e2;
    color: #dc2626;
}
/* ══ Card Tier Colors ══ */
.cskh-task-card.tier-vvip { border-left: 4px solid #f59e0b; background: linear-gradient(135deg, #fffbeb 0%, #fef9c3 100%); }
.cskh-task-card.tier-vip  { border-left: 4px solid #6366f1; background: linear-gradient(135deg, #eef2ff 0%, #e0e7ff 100%); }
.cskh-task-card.tier-new  { border-left: 4px solid #10b981; background: linear-gradient(135deg, #ecfdf5 0%, #d1fae5 100%); }
.cskh-task-card.tier-sleep { border-left: 4px solid #9ca3af; background: #f9fafb; opacity: 0.85; }
.cskh-task-card.tier-regular { border-left: 4px solid #3b82f6; }

/* ══ Staff Badge named classes ══ */
.cskh-staff-badge         { display:inline-flex;align-items:center;gap:3px;padding:2px 7px;border-radius:20px;font-size:0.72rem;font-weight:600;border:1px solid transparent;white-space:nowrap; }
.cskh-staff-badge.hanh    { background:#fefce8;color:#a16207;border-color:#fde68a; }
.cskh-staff-badge.triet   { background:#eff6ff;color:#1d4ed8;border-color:#bfdbfe; }
.cskh-staff-badge.dien    { background:#f0fdf4;color:#15803d;border-color:#bbf7d0; }
.cskh-staff-badge.nho     { background:#fdf4ff;color:#7e22ce;border-color:#e9d5ff; }
.cskh-staff-badge.shop-b21 { background:#f1f5f9;color:#0f172a;border-color:#cbd5e1; }
.cskh-staff-badge.khac    { background:#f3f4f6;color:#374151;border-color:#e5e7eb; }
.cskh-staff-badge.default { background:#f3f4f6;color:#374151;border-color:#e5e7eb; }

/* ══ Birthday Badge ══ */
.cskh-birthday-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 8px;
    border-radius: 6px;
    font-size: 0.75rem;
    font-weight: 600;
}
.cskh-birthday-badge.warning {
    background: #fffbeb;
    color: #d97706;
    border: 1px solid #fde68a;
}
.cskh-birthday-badge.danger {
    background: #fef2f2;
    color: #dc2626;
    border: 1px solid #fecaca;
}

/* ══ Product Chip ══ */
.cskh-product-chip {
    display: inline-flex;
    align-items: center;
    padding: 2px 8px;
    background: #eff6ff;
    color: #1d4ed8;
    border: 1px solid #bfdbfe;
    border-radius: 20px;
    font-size: 0.72rem;
    cursor: pointer;
    transition: background 0.15s, transform 0.1s;
    white-space: nowrap;
}
.cskh-product-chip:hover { background: #dbeafe; transform: translateY(-1px); }

/* ══ Mini action buttons (edit/delete in interaction timeline) ══ */
.cskh-mini-btn {
    padding: 2px 6px;
    border: 1px solid #e5e7eb;
    border-radius: 6px;
    background: #f9fafb;
    cursor: pointer;
    font-size: 0.75rem;
    line-height: 1.4;
    transition: background 0.15s;
}
.cskh-mini-btn:hover      { background: #f0f9ff; border-color: #93c5fd; }
.cskh-mini-btn.danger:hover { background: #fef2f2; border-color: #fca5a5; }

/* ══ Hover Tooltip/Popover (Absolute) ══ */
#cskhv2-global-hover {
    position: fixed;
    z-index: 9999;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    box-shadow: 0 10px 25px rgba(0,0,0,0.15);
    padding: 12px;
    font-size: 0.85rem;
    color: #1f2937;
    pointer-events: none;
    display: none;
    min-width: 200px;
    max-width: 350px;
    opacity: 0;
    transition: opacity 0.15s ease-in-out;
}
#cskhv2-global-hover.visible {
    display: block;
    opacity: 1;
}
#cskhv2-global-hover img {
    width: 150px;
    height: 150px;
    object-fit: contain;
    border-radius: 6px;
    border: 1px solid #f3f4f6;
    background: #fff;
    display: block;
    margin: 0 auto;
}
.cskhv2-hover-grid {
    display: grid;
    grid-template-columns: 120px 1fr;
    gap: 4px 8px;
    margin-top: 8px;
}
.cskhv2-hover-grid .hlbl { color: #6b7280; font-weight: 500; }
.cskhv2-hover-grid .hval { font-weight: 600; color: #111827; }

/* ══ Month Badge (Customer 360 Header) ══ */
.cskhv2-month-badge {
    display: inline-flex;
    align-items: center;
    padding: 2px 8px;
    background: #fdf4ff;
    color: #86198f;
    border: 1px solid #fae8ff;
    border-radius: 6px;
    font-size: 0.8rem;
    font-weight: 500;
}
.cskhv2-month-badge b { font-weight: 700; color: #701a75; margin: 0 2px; }